Frequently Asked Questions
Everything you need to know about your tennis gear and orders.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link to monitor your delivery in real-time.
What is your return policy for tennis rackets?
You can return unused tennis rackets in their original packaging within 30 days. Please note that rackets cannot be returned if the plastic wrap on the handle has been removed or if they have been custom-strung.
Do you offer professional stringing services?
Yes, we offer a professional stringing service. You can select your preferred string and tension on the product page before adding a racket to your cart.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How do I know which racket size is right for me?
We provide a comprehensive size guide on each product page. If you are still unsure, our expert customer service team is available via chat to help you find the perfect grip size and weight.